Most organizations have no clear idea of the value of the data they hold on themselves and their customers. According to technology research and consulting firm Gartner, 30 percent of chief data and analytics officers (CDAOs) say that their top challenge is the inability to measure data, analytics, and AI's impact on business outcomes. Gartner also reports that only 22 percent of organizations surveyed have defined, tracked, and communicated business impact metrics for the bulk of their data and analytics (D&A) use cases. “There is a massive value vibe around data, where many organizations talk about the value of data, desire to be data-driven, etc., but there are few who can substantiate it,” said Michael Gabbard, senior director analyst at Gartner.
In a matter of days, Microsoft will unveil the much-heralded new version of its Copilot software to a business world already severely disappointed by Big Tech’s initial AI offerings. It also comes hard on the heels of a stern warning from Gartner to organizations across all sectors that the cost of introducing artificial intelligence (AI) to the workplace could easily balloon by a staggering 500 -1,000 percent. But Microsoft’s current marketing push for its latest AI offering, a souped up version of its Copilot service, is rapidly gathering momentum, in spite of commercial AI’s dismal performance to date. Microsoft chief executive Satya Nadella is currently touring 39 cities around the world with new products and use cases for AI. He predicts that the performance of AI systems will double approximately every six months, and the AI revolution is about to be led by a souped-up version of the company’s existing Copilot software, part of the 365 package. "The question now is how do we transfer this to the real world…Think of Copilot as a user interface for AI," Nadella told an audience in Berlin.
Companies are already becoming disenchanted with the initial rollout of Big Tech’s new artificial intelligence (AI) technology. Rapidly diminishing return on investment (ROI) and poor initial outcomes are forcing companies to rethink their earlier strategies, according to a new report from AI data services company, Appen. “As enterprises gain more AI experience, they are becoming more selective about which projects to pursue, and fewer initiatives are reaching deployment. Appen believes this trend is likely driven by diminishing ROI or the lack of significant outcomes,” says Appen. Gartner also recently issued a stern warning to organizations across all sectors that the cost of introducing artificial intelligence (AI) to the workplace could easily balloon by a staggering 500 -1,000 percent.
Gartner issued a stern warning this week to organizations across all sectors that the cost of introducing artificial intelligence (AI) to the workplace could easily balloon by 500 -1,000 percent. Speaking at Gartner's flagship Symposium event in Australia, VP analyst Mary Mesaglio said: “Factors contributing to these inflated costs include vendor price increases and neglecting the expense of utilizing cloud-based resources.”
Amid widespread speculation that artificial intelligence (AI) will make most of today’s jobs redundant and even replace humanity itself, the UK’s Institute for the Future of Work has taken a more pragmatic approach. Its study on the impact of modern technologies on almost 5,000 workers highlights employee concerns about the adverse effect AI is already having on their day-to-day work lives. While the majority of those surveyed believed that older technologies such as laptops and smartphones generally improve their quality of life, the same is not true of AI.
Gartner is practically as ubiquitous in tech as the usage of the word “transformative,” and cyber companies pointing to its iconic Hype Cycle to brag about market size and potential is commonplace. Yet, for all of Gartner’s brand recognition, there are still decision-makers who aren’t familiar with why they should even consider engaging with the analyst firm, and many others who inherit contracts with little idea of how to make the most of their significant expenditure. That’s why we caught up with Nancy Shapira-Aronovic, of Gartner, who has worked at the company for more than 11 years and currently serves as Senior Business Development Director. She’s based in Israel and is primarily focused on working with the country’s cybersecurity companies which make up one of the world’s largest cyber ecosystems.
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